Whether it’s your first event or you’ve got years under your belt, it’s always good to be reminded of proper radio etiquette. It’s something that is very simple, yet consistently eludes even the best of us, especially when we want something immediately.
First, let’s have a quick primer on what etiquette means. According to Wikipedia:
Etiquette refers to conventional forms and usages: the rules of etiquette. Decorum suggests dignity and a sense of what is becoming or appropriate for a person of good breeding: a fine sense of decorum.
Easy enough. So how does that translate into the event and festival world? Pretty simple. When using a two way radio to speak to someone, utilize the following as a guide – in this example, I, Mike, am going to ask to talk to Kara:
I press down on the proper button, and if it’s a digital radio I wait for a beep. Then I say, “Mike for Kara”. This properly identifies who I am and who I wish to speak with.
Note what I don’t say: “Kara!” “Hey Kara, you out there?” Or even worse, I don’t even say her name: “I really need that gaff tape delivered to the stage!”
I wait until Kara replies. Around 10-20 seconds is acceptable. If I hear nothing, I try one more time: “Mike for Kara”. If I don’t hear back, I either try to reach someone else that can help me, or I try texting or calling Kara on her phone.
At the end of the conversation, it often makes sense to say “Copy”, “Good Copy”, “Copy That”, “10-4″, or some other form of acknowledgement, so they can carry on and you can, too.
In this example, I’m going to respond to someone calling me, in this case, Kara again:
I hear (ideally) “Kara for Mike” on the radio.
If I am free to talk, I respond back with “Go for Mike”. That way she knows it’s me responding back. If I am not free to talk, I respond back with “Standby for Mike.” The word “standby” is preferred over “hold” because “hold” sounds very much like “go”, and you’ll often hear people try to continue the conversation when you aren’t ready for it.
After a while, or if they know the person well enough, they’ll simply say “Go”, “Send it”, or “Go for me”. This is acceptable but ideally you would identify yourself by name, especially if it’s with a new team that doesn’t know each other that well yet.
And that is it. Some people like to do the reverse and say “Kara for Mike” instead of “Mike for Kara”, but I prefer the latter. Either way works fine, but it can be confusing at first so it’s best the entire event team stays consistent – pick one method or the other.
You’d be surprised by how many people don’t follow these sort of guidelines, and as a result, sometimes already busy channels will have even more traffic and noise, preventing those who have urgent and important requests from getting through. So whenever possible, keep it simple, short, and use the above as a guide and that should keep everything running smooth – at least radio wise – at your event.
If you enjoyed this please consider sharing it!
Search Guides and Articles:
Note: Event Professional searches excluded; visit those pages to search for those directly.
Hire An Event Professional
Alexis Rey - Artist Relations Assistant, Hospitality Coordinator, VIP Coordinator, Guest Services Staff, Production Assistant, Runner - New Orelans, LA
Allison Levy - Runner, Artist Hospitality Coordinator, Production Assistant, Bartender, Translator - Austin, TX
Amanda Shaftel - Web Designer, PR / Marketing Materials Creator, Production Coordinator - Austin, TX
Amanda Butterfield - Production Manager, Logistics Manager, Stage Manager, Social Media Manager, Experience Designer, Event Styling - Austin, TX
Angel Postell - VIP Manager, Talent Coordinator, Sponsor Relations, Marketing/Media/Social Media Manager - Owner and producer of BevCon®, Talent Coordinator for Chefs For Farmers, Founding Executive Director for Charleston Wine + Food Festival
Armand Daigle - Site Crew, Production Assistant, Runner, Driver, Videographer - Austin, TX
Brandie Louck - Production Manager, Tour Manager, Stage Manager, Site Operations, Production Coordinator - Austin, TX
Heather Kohler - Management , Box Office Operations, Artist Relations, Hospitality, Staffing Coordinator, Production Assistant - Nashville, TN
Jake Houp - Parking Operations Manager, Site Operations Crew, Signage Crew, Stagehand - Chicago, IL
Janine Fazzolari Punales - Production Assistant, Vendor Coordinator, VIP Manager, Hospitality Manager/Assistant, Artist Relations Assistant, Site Crew, Runner and Production Coordinator - Phoenix, AZ
Jarin Wadiwalla - Production Coordinator, Media Relations Manager, Event Manager, Hospitality Coordinator, Artist Liaison - Austin, TX
Jason Gwin - Tour Manager, Artist Liaison, Production Management - Austin, TX & Louisville, KY
Jason Tremblay - Production Manager, Stage Manager, Theatrical Stage Manager, Playwright - Austin, TX and Grand Rapids, MI
Jen Caruso - Sponsorship Management, Beverage Director, RFID Operations, Festival Consulting, Site Manager, Vendor Coordinator, Site Ops, Production Manager, Visual Design Manager, VIP Coordinator - Charleston, SC
Josh Ball - Site Operations Manager, Production Manager, Audio Engineer, Lighting Designer, Carpenter, Site Crew - Austin
James Lavis - Technical Director, Production Manager, Show Operator - Scottsdale, AZ
Josh Levin - Stage Manager, Production Coordinator, Marketing Manager - Madison, WI
John Lewis - Tour Manager, Road Manager, Production Manager, Event Producer, Project Manager, Large Format Digital Cinema Specialist - Austin, TX
Joel Pryor - Artist Relations Manager, Artist Relations Staff, Stage Coordinator, Stage Manager, Production Manager, Festival Project Manager, Site Ops, Talent Coordinator, Promoter Rep, Event Producer, Logistics Manager, Tour Management - Birmingham, AL
John Ferguson - Stagehand, Site Crew, IT Engineer, Software Programmer - Kansas City, MO
Scott Davidson - Public Safety Director, Permit Acquisition Manager, Security Manager - Austin, TX
Sean McCreavy - VIP hospitality, Artist Hospitality, Site crew, Marketing Coordinator, Stage hand, Production assistant - New Orleans
Shelbie Johansson - Production assistant, production team, VIP concierge, FOH coordinator, event marketing manager, social media manager - Austin, TX
Elle Mahoney - Stage Manager, Production Manager, Runner - Austin, TX
Talib Abdullahi - Site Manager, Hospitality Manager, Talent Buyer, Site Crew - Austin, TX
Tanya Kollar - Food Vendor Curator, Food Vendor Coordinator, Food Program Manager, Culinary Operations, Culinary Stage Production, Artist Relations, Artist Liaison, Artist Transportation, Bartender - San Francisco, CA
Erica Thieler - Rigger, Climber, Lighting Tech, Site Crew, Stagehand - New Orleans, LA
Trey Ellerbee - Site Manager, Carpenter, Site Crew, Quartermaster, Operations Manager - Austin, TX
Matt Ziegler - Stage Manager, Talent Buyer, Artist Liaison, Box Office Management - Flagstaff, AZ